Privacy Policy — Zaz Insurance

Last Updated: October 30, 2026

Zazzera Financial & Insurance Services Inc, doing business as Zaz Insurance (“we,” “us,” or “our”), is committed to protecting and respecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your choices when you visit our website at https://www.zazinsurance.com, request an insurance quote, or communicate with us — including by text message.

By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

Information you provide directly. When you request a quote, contact us, or use our services, we may collect:

• Name, email address, phone number, and mailing address
• Date of birth
• Driver’s license number and driving history (for auto insurance quotes)
• Vehicle information, such as VIN, make, model, and mileage
• Property information, such as home address, roof age, and claims history
• Any other information you choose to provide on our forms or in communications with us

Information collected automatically. When you visit our website, we may automatically collect:

• Usage data, such as pages viewed, time spent on the site, and referring pages
• Device information, such as browser type, IP address, and general location
• Cookies and similar technologies that store preferences and track site activity (see Section 7)

2. How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and place coverage with insurance carriers on your behalf
• Communicate with you about quotes, policies, renewals, and customer service — including by phone, email, and text message (with your consent; see Section 4)
• Improve our website and services
• Personalize your experience
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information only as follows:

• Insurance carriers and wholesalers: to obtain quotes and place or service your policies, we share application information with the insurance companies and wholesale brokers we work with.
• Service providers: with trusted vendors who help us operate our website and business (for example, our customer-relationship software), bound by confidentiality obligations.
• Legal requirements: if required by law, regulation, or legal process (for example, a court order or a request from a state insurance regulator).

4. Text Messaging (SMS) Terms

If you consent to receive conversational and informational text messages from Zaz Insurance — such as quote follow-ups, appointment reminders, renewal reminders, and customer-service messages — you agree to receive conversational and informational SMS from us.

• To opt out: reply STOP at any time.
• For help: reply HELP, or contact us at (619) 963-2288 or agent@zazinsurance.com.
• Message and data rates may apply.
• Messaging frequency may vary.

Mobile opt-in data: No mobile opt-in or text message consent will be shared with third parties or affiliates.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of marketing communications (including replying STOP to text messages)
• Withdraw your consent at any time, where applicable

To exercise these rights, contact us using the information in Section 9. California residents may have additional rights under California privacy law; contact us and we will respond as required.

7. Cookies

Our website uses cookies to enhance your experience, remember preferences, and gather data on site usage. You can control or disable cookies through your browser settings, though some site features may not function properly without them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need help with text-message preferences:

Zaz Insurance (Zazzera Financial & Insurance Services Inc)
3737 Camino Del Rio S, Suite 207
San Diego, CA 92108
Phone: (619) 963-2288
Email: agent@zazinsurance.com

This policy is provided for TCR/10DLC SMS registration and general website compliance. It is not legal advice. Consult your legal counsel for language specific to your business needs.